Privacy Policy

Last updated:  August 16, 2018

Nuro, Inc. values your privacy, and this Privacy Policy explains how information might be collected, used, and shared. This Policy covers information we collect when you use our website. A separate Product Privacy Policy governs registered users of Nuro’s delivery service and any information collected as part of the service. This Policy does not cover information collected related to employees.

If we make changes to this policy, we will notify you by updating the date at the top of this page and may provide other notices, such as emails or other statements, describing what changed.

Information Collection

We collect information you provide us. For example, you may provide us your email address through our website to receive periodic updates on our service. We only have access to/collect information that you voluntarily give us via email or other direct contact.

As is true of most websites, Nuro’s website collects certain information automatically and stores it in log files for security, maintenance, and analytics purposes. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of Nuro’s website, including a history of the pages you view on We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, and track visitor movements.

Nuro works with several service providers to provide its website. These services use cookies to enable the functionality of the webpage (for example, ensuring a pop-up does not appear repeatedly), provide fillable forms, and provide analytics services, which help us understand the number of visitors to our site and how visitors use the webpage. These service providers may also use web beacons, cross-site tracking, or other technologies to collect information about your use of our or others’ websites. Your interactions with those services are governed by their terms of service.

We keep your data for only as long as it is needed to complete the purpose for which it was collected or as required by law. Nuro is based in the United States and the information we collect is governed by US law.

Use and Sharing of Your Information

If you provide us your email address or other contact information, we may use it for operational purposes and to market our current or new services to you. Operational purposes may include providing the delivery services you request, responding to questions or comments you contact us about, or collecting feedback after an order. We may also share it with retail partners for the same purposes. We will not resell this information. You may remove your email address or other contact information from Nuro’s records at any time by emailing with your request.  

Your Access to and Control Over Information

You have access to and control over the information we collect about you through this website. If you wish to do any of the following, please contact us via email at

  • Request that we no longer contact you.

  • See what data was collected about you through the website.

  • Change/correct the data that was collected about you through the website.

  • Have us delete the data that was collected about you through the website.

  • Express any concern you have about our use of your data.


We take reasonable precautions to protect your information, both online and offline.

Contact us

You may contact us at if you have any questions or comments about this Privacy Policy.